User Terms and Conditions

This Terms and Conditions page sets out the rules that govern use of BluffBet's online casino and sportsbook services in Canada. It explains our relationship with you as a user, your responsibilities when using the site, and the practical rules that apply to accounts, payments, promotions and disputes. By registering an account and using our services you agree to these terms and any amendments we publish.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Maintain control of your username and password, and notify us immediately via live chat or the support section if you suspect unauthorised access. We may suspend or close accounts where we detect suspicious activity, potential fraud, collusion, or a breach of these terms.

Eligibility requirements

To use BluffBet you must meet the minimum legal age in your province and be located in a jurisdiction where our services are available. Access may be restricted in certain provinces. We may require identity checks - including proof of name, address, date of birth and source of funds - before allowing certain account actions such as withdrawals.

Acceptable platform use

Use our platform for lawful, personal gambling only. You must not attempt to manipulate games, use multiple accounts to claim bonuses, or exploit technical faults. Commercial use, scraping, automated play, or any activity intended to undermine fair play is prohibited. Repeated breaches may lead to account suspension, confiscation of winnings from linked activity, and permanent ban.

General bonus and promotion rules

Promotions, welcome offers and free spins are subject to specific terms displayed with each offer. Bonuses often carry wagering requirements, game restrictions and expiry dates. We do not accept responsibility for conflicting third-party summaries; the promotion terms on our site control. Bonus balances may be withheld from withdrawal until wagering requirements are met and verification checks are completed.

Deposits and withdrawals

We support a range of payment methods including Interac, bank transfer and selected cryptocurrencies. Available methods depend on your location and are shown in the cashier. Minimums, limits, processing times and any fees are displayed at point of transaction. Withdrawals are subject to verification checks and may be delayed until identification, proof of address or source of funds documents are provided. We reserve the right to apply limits to deposits and withdrawals and to require funds to be returned through the original payment method where appropriate.

Dispute resolution

If you have a dispute about your account or a transaction, contact our support team first to seek resolution. If we cannot resolve the issue internally, we will outline the next steps and any available independent processes. Using our services does not waive your statutory rights under applicable provincial law.

Updates to terms and conditions

We may amend these terms from time to time. Material changes will be published on the site and where practicable we will notify active account holders. Continued use of the platform after changes are published constitutes acceptance of the updated terms. If you do not agree with changes, you should stop using the site and close your account.